Who Are We
We are It’s Home Solutions, responsible for processing personal data collected through our website https://itshomesolutions.com. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal Data We Collect
We may collect and process the following information:
- Contact Details: name, adress, phone number.
- Browsing data: IP address, browser type, operating system, pages visited, and time spent on the site.
- Commercial information: Data related to purchases, inquiries, or interactions with our services.
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide us with information (e.g., subscribing to our newsletter).
- Contract performance: When we process data to provide you with a requested service.
- Legitimate interest: To improve our services and ensure the security of our website.
- Legal compliance: To fulfill regulatory obligations.
How we Use Your Personal Data
We use the collected information to:
- Manage inquiries and requests through our website.
- Send newsletters and promotions (if you have given your consent).
- Improve our services and user experience.
- Protect the security of our website and prevent fraud.
Sharing of Personal Data
- Service providers: Companies that assist us with email distribution, data analysis, or web hosting.
- Legal requirements: When required by law or in response to a government request.
International Data Transfers
If we transfer data outside the United Kingdom, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK government.
Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the data we hold about you.
- Right to rectification: You can request that we correct inaccurate data.
- Right to erasure: You can ask us to delete your data unless we have a legal reason to retain it.
- Right to restrict processing: You can request that we limit the use of your data.
- Right to object: You can object to our use of your data for direct marketing purposes.
- Right to data portability: You can request that we send your data in a structured format.
To exercise these rights, you can contact us at info@itshomesolutions.com
Information Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access or loss.
Changes to the Privacy Policy
We may update this policy to reflect legal changes or improvements to our services. We will post any updates on this page.
If you have any questions about our privacy policy, you can contact us at info@itshomesolutions.com